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How to manage notifications from your customers

This guide will walk you through managing notifications from your customers

Written by Kara Crimson

Before you get started

Before you can manage notification settings for a customer, you first need to be given access to that customer. To do this, please follow the steps outlined in this guide.

Managing notifications

  1. Log in to your Defense.com account, and select Customers from the navigation on the left-hand side.

  2. From the list of customers, find the one you want to manage notifications for.

  3. Click the Notifications button, which is represented by a bell icon in the Actions column to the right of the customer.

  4. From here, you can manage all notification types and control whether you receive these by email, in-app or both. These can be disabled/enabled at a per-notification level using the toggles.

  5. You can choose to Enable All or Disable All for entire groups of notifications using the enable/disable all links on the right-hand side.

Some notifications cannot be managed as they are controlled at a system level - these will appear greyed out/disabled on screen

That's it! πŸŽ‰ You can now manage notifications from your customers.

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