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How to bulk upload users

This guide will walk you through how to create a CSV for adding multiple users to your account at once.

Alan Butcher avatar
Written by Alan Butcher
Updated over 2 weeks ago

If you're new to Defense.com and are looking to add all your employees to your account at once, or you've had an influx of new starters, you're in the right place. This guide will take you through how to add multiple users to your account.

  1. Download the CSV template

  2. Open the downloaded template in a spreadsheet application like Microsoft Excel or Google Sheets.

  3. Enter the required information for each user in the respective columns.

    • Name: The full name of the user.

    • Email Address: The user's email address.

    • Role: The role you'd like to assign to the user (user, tech user, company admin).

  4. Once all the user information is entered, save the file in .csv format.

  5. Now the CSV is ready, create a ticket, completing all the required fields and add the file as an attachment.

  6. When you're happy the ticket is complete, click Create Ticket.

  7. Once submitted, our team will review and upload the CSV for you.

  8. Once uploaded, all the users included in the CSV will receive an email from [email protected], asking them to complete sign-up for their account

And that's it! You've successfully added multiple users to your Defense.com account. πŸŽ‰

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