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How to Obtain a Letter of Completion for Your Penetration Test
How to Obtain a Letter of Completion for Your Penetration Test

This guide will walk you through the steps to obtain your Letter of Completion or Certificate from the portal.

Alan Butcher avatar
Written by Alan Butcher
Updated over a year ago

What is a Letter of Completion?

A letter of completion serves as confirmation that a penetration test has been conducted on the specified systems or targets listed in the portal. It does not provide confirmation that the testing was successful, details of the results are provided to you on a confidential basis via your penetration testing report.

Defense.com offers no warranties or guarantees as to the security of the tested systems.

Penetration testing is a point-in-time test and should be viewed as such.

Accessing Defense.com

  1. Open your web browser and navigate to my.defense.com.

  2. Enter your login credentials to access your account.

Navigating to Your Penetration Test

  1. Once logged in, locate and select your penetration test.

  2. If you're unsure about where to find your penetration test, refer to the guide linked below for more instructions.

Downloading the Letter of Completion

  1. After accessing your penetration test, look for the download button located in the top right-hand corner of the screen.

  2. If your assessment is eligible for a Letter of Completion, you will see it listed as a download option alongside the Full and Summary reports.

  3. Click on the download button for the Letter of Completion.

Reviewing Outstanding Findings

  1. If you don't see the option to download the Letter of Completion, it means that your assessment still has outstanding High or Critical findings.

  2. These findings need to be addressed, resolved and retested before the Letter of Completion can be generated.

Saving and Utilising the Letter of Completion

  1. Once you click the download button, a PDF file containing your Letter of Completion will be downloaded to your device.

  2. Save the PDF to a location of your choice for easy access.

  3. The Letter of Completion can now be used to demonstrate your company's commitment to security during audits, compliance checks, or other relevant occasions.


By following the steps outlined in this guide, you can easily access and download your Letter of Completion from my.defense.com. If you have any other questions, feel free to reach out via the chat bubble in the bottom right!

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